Define the installation before choosing.
Gather dimensions, photos and access constraints. Specify indoor or outdoor use, socket positions, the intended audience and content type. These details help check whether a format matches its intended use.
Delivery and installation scope depends on the project. Ask for the proposal to specify included services, access conditions and what must be ready on site before equipment arrives.
Plan everyday use after installation.
A designated owner
Identify who updates content and checks the information shown. Keep an organised copy of the files you use.
A tested first piece of content
Check orientation, proportions, file playback and the visual sequence on the selected equipment.
Accessible resources
Use our loading tutorials for applicable models. Available functions and methods need to be checked for your device.
Select warranty cover with your equipment.
The catalogue provides a standard one-year warranty, with an optional extension up to three years for most formats. Eligibility and exact terms should be confirmed for the selected product in your proposal.
Keep the device reference and purchase documents. If a problem occurs, describe when it appeared, the file type used and any steps already taken. This helps distinguish content, settings and equipment issues.